Trading hour serious bug found

Dear Support, I’m using desktop, see below pic I already set to start 07:00 but the candle on chart always show to start at 7:01am, in other platform mt5, sierrachart it doesn’t have this issue, in mt5, sierra chart they always drawn 1st candle correctly at 07:00, but in nt8 even though I set the start time to start at 07:00am it still drawn 1st candle to start at 07:01, hope you can fix this urgently as soon as possible else will affect trading decision result in money loss, on 1 minute chart is late by 1 minute in nt8 and if 5 minute chart in nt8 the candle is drawn 5 minute late and this is very critical serious bug, below pic for your reference on symbol Gold MCG-04-06, once is fix please let us know asap… Thanks alot…

I believe that is how NT does it. The time is the close time of said bar,
unlike I think most any other platform.

1 Like

Thanks for the clarification if close time then is correct but if nt8 use close time is confusing because all other platform mt5, sierrachart all use open time is best nt8 support can change to make it as open time 700 then draw candle instead of 701 close time then drawn it will be confusing because many trader use many platform to analyse and nt8 is the odd one out using close time instead of open time, hope nt8 support can change it to open time instead asap, nt8 support any advice? anyone any other suggestion?

Just for reference, both TradeStation and MultiCharts support end oriented bar timestamps. It’s actually a superior approach than start time based bars as it prevents foreknowledge when back testing multi-timeframe strategies on bar data. And I can guarantee you there is absolutely no chance that NT will change this.

2 Likes

First, just so you are aware, this is not an NT support forum. It’s a user forum. NT support people are not monitoring this forum.

What newbie and Mark said are correct. In NT, the bar timestamps are the closing time of the bar. This has always been the case. Other platforms may work differently. Those of us who have been using NT for a while already know this to be the case.

It is highly unlikely that NT will change this behavior and upset millions of people in their current user base who are already accustomed to this. So you’ll just need to adjust and adapt.

2 Likes

Good point, then is best NT8 provide an option to allow trader select to display Start or End of closing time of the bar. In this case, win win for trader who prefer start and for trader or prefer end of the closing time of the candle. Agree?

I’ve open ticket to feedback to NT8 Support, and requested their developer to add this option, so trader can choose to display the candle on the chart base on their preference, option for trader to set: Start or End of candle close.

No, I do not agree. It would be very confusing and a huge hassle for the millions of existing users who are already used to this way. I understand that you’re asking for an option to toggle between the two and not to change the existing way, but even so, it isn’t going to happen.

I wish you the best of luck with NT support and applaud your optimism. I can guarantee you are NOT going to get your wish. I have requests from 10+ years ago for bug fixes and feature enhancements for serious commonly requested stuff that haven’t gotten done. So I know something like this is not likely since it would require a tremendous effort to make such a change.

My suggestion again is adjust and adapt.
Good luck

4 Likes

I believe what you’re asking for can be achieved quite easily if you’re a programmer: by creating a custom BarsType that, inside the OnDataPoint method, does not update the bar’s timestamp when calling UpdateBar, but instead preserves the first DateTime received by the bar (its Open time).

If you don’t program, I suppose you could achieve it with Claude… In NinjaTrader, the source code for all BarsTypes is available, so you would only need to provide the AI with the code of the BarsType you want to version.

Other than that, I don’t see what practical benefit there is in assigning the Open time to the bar’s timestamp.