Stuck in Application Limbo since July

Hi!, I’ve installed Ninja Trader to just to try and paper trade for now…I’ve finished and submitted my application as well as on Tradovate…
Yet I can’t do anything…
I can’t download the L2 live market data…
Just redirects me to the home screen where I’m instructed to finish my application.

You’ll want to reach out to Ninjatrader directly via email regarding this type of unique, individual account type cases.