Simulated Stop NT8 Platform Error - Executed price is outside of price bands

What is this red error? It always happens and it causes a lot of money loss. I have a trailing stop loss that never is accepted and this is the culprit. Why is it happening, it feels like sabotage.

The numbers expressed in the error are not even possible with the ES, and since it was trailing a price 7 ticks away, its evidence the the platform perhaps has a bug.

Could you look into this? (Additionally I was not trading ‘20’ ES as the error states, so there is a problem.

The error states:

9/19/2025 2:03:19 AM | Order | 22/Filled/The executed price is outside of your price bands. Your order (ID ‘e443ab20-96f3-42e5-aa05-9e451b6a3788’) to Sell 20 ES 12-25 at Market has been partially filled at 4843.50. (0) Chart/Bars is 20, Fill price is 4843.50, bands are 0, parameters are invalid. Alert/On order filled/On order filled/Alert Turning Node @NinjaTrader_ChelseaB @Brett.Barrett

Screenshot 2025-09-19 at 2.35.51 AM

Ninjatrader 8 engineering team acknowledged this bug and will fix it at some indefinite time. At this time I’d advise to not use the ‘Simulated Stop’ feature on NinjaTrader.