I am sending the emails to platform support, but I am getting pre setup information, even on Sunday. I think it’s just sent by AI setup. (see attached)
My problem: NT8 takes forever to come up and a long long time to open a workspace. Even when I start NT8 with NO CHART in the workspace (empty workspace). I can see the Control Center, but won’t be able to do anything for a long time, about 3-4 minutes.
I deleted cache, minutes, tick and day folders in the “db” folder. And reset the SIM account, still have the same issue.
I did it again, backup and delete and reinstalled.
When import the backup file. I got these errors and and the end said backup successfully.
And it did not solve the real issue of slow start/never start.
I’m assuming you probably have, perhaps a lot of indicators, but specifically, one of your Add-ons is causing issues because it requires a specific ‘dynamic link library’ dll, which was probably written over with the upgrade.
You’ll want to locate the ‘Add-on/indicator’ which presumably (most likely) you installed from a third party and reinstall that particular integration.
On the last prompt box, it shows that Ninjatrader successfully restored what it could from your back up, but you have other indicators that are dependent on a specific third party DLL that you’ll have to reinstall, and that is what is causing your problem.
To help you get along, let me ask, how many third party indicators do you have on your system, {alot, some, or none}?
don’t use your Backup file
Uninstall Ninja using Windows add/remove programs
Rename (.old) and remove all NT folders in C: Program folder and \Username\Documents\Ninjatrader folder
Do a fresh install
Run NT in Safe Mode to confirm good install
Run NT in normal mode
Recreate your workspace from scratch, firstly adding ONLY any Ninja indicators you use. Save & reboot pc, open Ninja with your new ‘lite’ workspace with only ninja indicators. Confirm good install.
Add 3rd-party add-ons/indicators one at a time, closing and saving with a different name to that of your ‘lite’ workspace.
That way, you’ll identify the culprit add-on(s)/offending .dll(s) when you add it(them) one at a time, close, save, re-open and find problem add-on upon opening after adding, but will have a good copy of your last workspace to work with. You can then continue with any remaining add-ons in the same manner until you have added all that aren’t causing problems, and pursue those that are with vendors or whoever.
Tedious to rebuild your workspace from scratch, but perhaps less so than chasing your tail in this case trying to use a Backup which clearly contains something which for whatever reason isn’t playing nicely with you PC/Ninja
I don’t know if this is your issue or not, but it’s one thing worth looking at.
If you’re on Windows 11, chances are Windows put your user profile on OneDrive. If NT is using the Documents folder on OneDrive, this could cause many many issues. Either remove OneDrive or find a way to point NT user profile to your local drive C:\users\YOUR_USERNAME\Documents.
