I never would have signed up for a lifetime license if I knew that NT was going to end tech support. NT Tech support was truly fantastic and a huge help to me.
I guess that the new owners are anxious to cut costs and recoup their investment as soon as possible, so now support is “community driven.” I never thought that I would spend so much money in commissions and fees, and then be at the mercy of the kindness of strangers.
Love to hear ideas about how we can make our displeasure heard.
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