My Ninja Strategies are not working, asking for license which is active and not expired… This happening to anyone else?
Yes, getting this error myself as well as a couple of clients. Seems to be related to Ecosystem and not machine id licensing. No word from Platform Support yet since emailing them at 10:30 am ET on Sunday.
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Dang, Im in the same boat… Hopefully they fix is ASAP tomorrow morning…
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Just noticed it today on my end also. Some of my own 3rd party indies that dont seem to be working. In my licensing panel, I can clearly see I’m a user w/a license, it worked prior to this weekend, but today seems offline.
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I just installed 8.1.6.3 and still have same problem. Anyone know how far back in updates u have to go to alleviate this problem?
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I have clients with the same issue. So frustrating.
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See also Ninja Strategies not working, asking for license and https://discourse.ninjatrader.com/t/new-licensing-issue/7004 and License error from 1.8.7.1
I emailed vendor support with links to the 3 forum threads where you all thankfully reported this problem and I just hear back from a trusted contact from NinjaTrader who is an expert in the email-based licensing system.
He said it is all fixed now and that users will need to restart the NinjaTrader Desktop application.
I am hearing the same thing. They say everyone just needs to restart.
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ive restarted and still the same error
should have been resolved this morning. Had issues with paid indicators
Has anyone solved the license problem? The reset didn’t work here, neither in the previous version (8.1.6.3) nor in the new version (8.1.7.1).
The issue has been resolved in the new version 8.1.7.1. According to support, they sent the case to the development team to resolve it in version 8.1.6.3. For some reason, the new version interprets user licenses differently than the previous version.
lol…
For. Some. Reason.