yesterday I watched it disconnect. my main computer on ethernet disconnected and didnt come back but my old laptop on wifi didnt disconnect. Neither one had a strategy running @EduardoT i wish ninjatrader’s tech support wasnt so bad as it is
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if neither machine had custom scripts running and one dropped while the other stayed connected on the same network you are almost certainly hitting a concurrent login limit on the data feed, brokers only allow one active data stream per credential, if the laptop on wifi pings the server or requests a tick the broker’s risk engine instantly severs the primary ethernet connection to prevent data piracy. It is an infrastructure restriction at the clearing house level not a platform bug. this is exactly why institutional setups use dedicated co-located servers with leased lines instead of splitting home networks, unfortunately retail tech support will rarely explain network topography to you.
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the connection that crashed was 3 funded next accounts. the laptop that stayed connected was an apex account. however they are using the same ninjatrader app login account