I think it’s very interesting what they’re doing. I think that the new owners are heavy into AI, as every large firm is today.
They’re more concerned with the perception than the reality.
I think that they’ve had AI comb through the topics in the old forum and mirrored the most visited in this new forum. If you’re thinking of purchasing NT and go the forums to see if you’ll be able to get answers to your questions, you’ll think that this forum is heavily used and offers great tech support. If you click on most of them, you’ll see that they’re just the stubs that the AI has created, there’s no content there. I bet that if you look back in six months, you’ll see many questions and few if any answers.
I think that the only hope is for many of us to write reviews on sites like Trust Pilot. I’m sure they’re monitoring those sites and are concerned about how reviews affect their business.
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